Shipping policy
Order Processing
Orders are processed after successful payment and order confirmation. Processing times may vary depending on product availability and order volume.
Delivery
Estimated delivery information will be provided during checkout where available.
Delivery times are estimates and may be affected by courier delays, public holidays, customs procedures, weather and other circumstances outside our reasonable control.
Shipping Charges
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address.
Tracking
Where tracking is available, tracking information will be provided after dispatch.
Delayed or Missing Orders
If your order has not arrived within the expected timeframe, please contact:
We will assist with checking the delivery status.
Damaged Packages
If your parcel arrives damaged, please take photographs of the packaging and product and contact us as soon as possible.
